Legal
Privacy
Effective 19 September 2026. This notice covers sentinelfls.com and the Sentinel platform, operated by ClearLine FLS Consulting.
What we collect
When you contact us
The name, email address, phone number, company, role and message you submit through the demo request form, so that we can respond and keep a record of the enquiry.
When you use the platform
Account details such as name, work email, organization and role; the operational records you and your counterparties enter, including work orders, inspections, deficiencies, repairs, notes, documents and associated pricing; and technical logs such as timestamps and error records generated by normal operation.
This website
This site does not use advertising or cross site tracking cookies, and does not run third party analytics or advertising trackers. Our hosting provider records standard server request data, including IP address and browser type, for security and operational purposes. Web fonts are loaded from Google Fonts, which receives the request necessary to serve them.
Why we use it
- To provide and operate the platform, including showing each party the records they are entitled to see.
- To send transactional messages such as dispatches, approvals, notifications and records. These are part of the service rather than marketing.
- To respond to enquiries and provide support.
- To secure, debug, maintain and improve the platform.
- To meet legal and contractual obligations.
What we do not do
We do not sell personal information. We do not share it with advertisers. We do not use the contents of customer records to market to their counterparties.
Who we share it with
Only with the service providers that operate the platform on our behalf, under contract and only as needed to deliver it. These currently include our cloud database and application hosting providers and our transactional email provider, all operating in the United States. We may also disclose information where the law requires it, or to establish or defend legal claims.
Aggregated and anonymized information
We may derive aggregated and anonymized information from platform activity and use it to operate and improve the platform and to produce market level statistics. It is constructed so that individuals, organizations, buildings and pricing cannot reasonably be identified from it.
How long we keep it
Operational records are kept for as long as the account is active and afterwards for as long as needed to meet legal, contractual and record keeping obligations, which in this field are often measured in years. Enquiry messages are kept for as long as they remain commercially relevant.
Security
Access is enforced at the database with row level security, traffic is encrypted in transit, and data is encrypted at rest by our database provider. Further detail is on the security page, including what we do not claim.
Your choices
You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to retain it. Write to will.stevie@clearlinefls.com. Where the information sits inside a customer's account, we will normally direct the request to that customer, who controls it.
Depending on where you live you may have additional rights under state or national privacy law. Tell us which law you are relying on and we will respond accordingly.
Children
The platform is a business tool and is not directed to children. We do not knowingly collect information from anyone under 18.
Changes
If we change this notice materially we will update the effective date above and notify account holders.
Contact
ClearLine FLS Consulting, will.stevie@clearlinefls.com, 859 628 9908.